Location: London, UK
Reporting To: Head of Production
Salary: Dependent on experience

About Key Production

Founded in 1990, what began as a team of one has grown to over 60 employees across four locations and is now the UK’s leading Design and Manufacturing Services Company for the music industry.

ALBUM EXAMPLES

Nick Cave, PJ Harvey, Oasis, Enter Shikari, Ezra Collective, Raye, Idles, Aphex Twin, Snutts and many more!

OUR MISSION

With our knowledge and passion, we create unforgettable physical and audio experiences, striving to do so as sustainably as possible.

OUR BEHAVIOURS

At Key Production, our core behaviours define the foundation of our workplace culture and guide our interactions with colleagues, clients, and stakeholders. We believe that embodying these behaviours not only enhances individual performance but also fosters collaboration and innovation. As a member of our team, you will be expected to demonstrate these core behaviours in your daily work, contributing to an inclusive and dynamic environment where everyone can thrive.

1. We are a Community:

• We have each other’s backs

• We care and are kind to each other

• We celebrate each other’s individuality and value fairness

• We know how to have fun and enjoy each other’s company

2. We are Driven:

• We wear our individual and collective creativity with pride

• We are ambitious for ourselves and for our business

• We strive to be best in class.

3. We go Above and Beyond:

• We approach work with a positive, can-do attitude

• We do what we say we will do

• We are free to find the best way to get the job done

4. We work Collaboratively:

• We share our wealth of knowledge internally and externally

• We are inquisitive and want to learn

• We trust each other.

• We spend our time making things better, not judging each other

5. We are Reliable:

• We approach situations with a calm, level head

• We learn and grow from our mistakes

• We solve problems to deliver the best outcomes for our customers

Core Mission of This Role

Working from our London office, you will join a well-established and eclectic family of Account Managers overseeing the manufacture of vinyl, CD, DVD, Cassette and Bespoke Packaging. Your new role will be to manage projects and tasks covering printing pressing and packing, from receipt of artwork through to delivery of the finished product. You will work closely with your internal team and external suppliers to achieve the best results and high standards required in a fast-moving and ever-changing environment.

Main Duties

• Liaising with and managing relationships between clients, suppliers, potential customers and in-house departments

• Obtaining and issuing quotes from suppliers to clients

• Processing orders – scheduling, prioritising, placing, chasing of all client orders

• Coordinating distribution of finished stock

• Meeting deadlines

• Data entry of prices, invoicing, and delivery notes

• General admin relating to the job

• Promoting sales, new products

• Problem solving with both suppliers and customers

Who You Are

• Confident communicator – you are happy to speak up and to be heard

• You have an eye for creativity and the possibilities of a great idea

• Plate spinner extraordinaire – you are organised, can prioritise and are totally reliable

• You are passionate about the physical music industry and understand how it operates

• Your attention to detail protects our work and the way our company is perceived

• You are great at working collaboratively and selflessly 

Specific Skills / Experience

• An excellent communicator 

• Highly numerate

• Commercially focused

• Disciplined, organised and possess excellent time management skills 

• Able to work under pressure within a fast-paced environment 

• A team player with a can-do attitude

Desirable

• Ability to speak French

What We Give You

• 25 days Pro-rated Annual Leave plus Bank Holidays

• 21 Hours Appointment time on top of annual leave to use for appointments such as doctors, dentist and eye tests.

• Hybrid Working

• Income Protection Scheme

• Life Assurance Scheme

• Bupa Menopause Plan

• Wellbeing – Access to Mental Health First Aiders

• Healthshield – Employee Health and Wellbeing Benefit

• Employee Assistance Programme

• Competitive Pension Scheme

• Enhanced Maternity/Paternity Pay

• Cycle to Work Scheme/Season Ticket Loan/Electric Vehicle Scheme 

• Training and Upskilling

• A Fun and Friendly Office Environment

We foster an environment that inspires you to take ownership, and puts fulfilment, happiness, and wellbeing on its priority list. The company is B-Corp certified, and last year became an Employee-Owned Trust which means the successful candidate is a part owner of the company and invested in our collective success.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the group and the overall business objectives of the group.

How to Apply

Email your CV & Cover Letter to recruitment@keyproduction.co.uk (mentioning shesaid.so in your application).

Deadline: 18th March 2025

Key Production is an equal opportunity employer encouraging diversity in the workplace. 

All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.